Privacy Notice

Huanyu Lift

山东寰宇重工有限公司 determines why and how the website enquiry information is used and is the controller of that information. Our enquiry contact currently receives and handles enquiries personally on the company's behalf.

You may provide your name, company, country, email address, telephone or WhatsApp number, message and product interests. A quotation request may also include model, quantity, application, destination, purchasing timetable, trade terms and technical requirements. You choose which optional details and project photographs or drawings to provide. Please send only information needed for your enquiry and avoid identity documents, payment-card details or unrelated personal information. If a document contains another person's details, remove them unless they are necessary and you are entitled to share them.

The service also records submission time, language, the relevant website page, an enquiry reference, delivery and attachment status, and the privacy record described below. Security checks use connection and browser information, including IP addresses. The enquiry database stores a keyed representation of an IP address for abuse prevention; this is a security measure, not a claim that the information is anonymous. Hosting and security providers may also process the original connection information.

We use enquiry information to understand your requirements, respond to questions, prepare quotations and carry out the related follow-up you request. We use necessary technical records to deliver submissions and receipts, recover interrupted delivery, check uploaded files, prevent spam and misuse, investigate faults, protect access and handle privacy requests.

Required form fields identify what the service needs to accept or answer a request. You do not have to submit a form; without a way to contact you or enough information about your request, we may be unable to answer it.

Submitting an enquiry does not automatically subscribe you to promotional email. Optional website analytics, advertising attribution and automated marketing subscriptions are disabled for this version of the website. Necessary security checks still operate. Browser session storage helps maintain website navigation, language and submission status; the website does not place the name, message or attachment contents of your enquiry in that storage. Session behaviour, including restoration of a closed tab, also depends on your browser.

We do not use the enquiry service to make decisions about you based solely on automated profiling that produce legal or similarly significant effects. Automated security checks can reject a suspicious submission; if a genuine request cannot be submitted, email us.

We process the information you provide for the enquiry and follow-up described here. Where processing is based on consent, you may withdraw that consent by contacting us; withdrawal does not change the lawfulness of processing before withdrawal.

Where EU or UK data protection law applies, handling a request necessary to enter into or perform a contract with you is based on that necessity. When you contact us on behalf of a business, our basis is our legitimate interest in responding to that business's request. Necessary security, delivery recovery and fault investigation serve our legitimate interests in operating a reliable enquiry service and preventing misuse, balanced against your interests and rights. Any processing required by a specific applicable legal obligation is limited to that obligation. We do not treat the required privacy checkbox as consent to unrelated advertising or tracking.

Other applicable laws may provide different requirements or rights. This notice does not claim that one consent or one contractual arrangement satisfies every country's requirements.

Our enquiry contact currently handles your contact details, requirements and submitted attachments personally. Enquiries are not currently delegated to other sales staff, partner factories or installers for handling. This describes the present arrangement; it does not mean that the technical providers below have no role in processing information.

Website notifications to our enquiry mailbox include contact and enquiry details, attachment status and a restricted administration link. Original uploaded files are not attached to those notifications. An acknowledgement may be sent to the email address you provide. Necessary technical administrators may access relevant systems for maintenance, security or recovery under access controls.

If handling a future request would require another business recipient, we will explain that arrangement before introducing it where required. We may disclose information when a valid legal requirement obliges us to do so, limited to the information required.

• Hetzner Cloud: hosts the website and its enquiry database on our server in Nuremberg, Germany, and provides the selected server backup service.
• Cloudflare: provides website delivery and security services, Turnstile anti-abuse checks and private R2 storage for uploaded files. These functions can involve request content, attachment content, IP addresses and browser or connection signals as needed for the service. Turnstile also processes signals for its own detection improvement as described in its Turnstile Privacy Policy.
• AliMail, provided by 阿里云计算有限公司: delivers website email and provides our enquiry mailbox. Email copies and delivery records are processed in that service. More information is available in the AliMail privacy policy.

Providers may use their own infrastructure and support providers. Their processing on our behalf and their separate processing for account administration, security or service operation have different scopes. Provider terms do not give us direct control over every internal log or recovery copy.

You are contacting a company registered in China. Our enquiry contact can access your submission to handle it on the company's behalf. The website's origin server and enquiry database are in Germany. Our private R2 storage uses a Western Europe location preference; this is not a guarantee that all Cloudflare processing remains in the European Union. Cloudflare operates a global network, and email delivery also involves the sender's and recipient's email services. Information may therefore be processed outside your country.

Cloudflare's applicable customer terms include a data processing addendum and provisions for qualifying international transfers, including standard contractual clauses where their conditions apply. See its customer DPA. These provisions concern Cloudflare's service and do not mean that every disclosure by our company is covered by the same mechanism. You may contact us for information about the arrangements relevant to your enquiry, including available copies of safeguards with confidential information removed where necessary.

The following schedule covers the website records and copies that we control. Periods run from the event stated, not from your last contact with us.

We check company-controlled records for expiry on a daily schedule. An unsuccessful cleanup is investigated and retried; the schedule is not a promise that all copies disappear at the same instant. A shorter period may apply following a valid deletion request. Where a specific law prevents deletion, we will explain the relevant limitation where permitted. The website does not automatically extend retention because a quotation becomes an order.

The email period covers identifiable automated website messages, not every later business email. The website enquiry database is not a permanent contract, order or accounting archive. If a separate record is needed for an order or another purpose, its use and retention must be explained for that context.

Provider-controlled copies have separate limits. Hetzner's daily cloud-server backups rotate through up to seven slots; these are separate from our 30-day managed recovery backups. Cloudflare R2 access logs have a seven-day service window, which is not the retention period for all Cloudflare logs. AliMail may retain deleted-message recovery copies or service records after we delete an accessible mailbox copy. We cannot promise an immediate purge of such provider-controlled records. We consider them when handling a request and seek the provider's assistance where needed.

Deleted information may remain in a restricted recovery backup until that backup expires. It is not used for ordinary enquiry handling. When restoring a backup, deletion instructions must be applied again before restored information is returned to ordinary use.

Email darden@huanyulift.com and describe your request. If available, include the enquiry reference or the email address used for the enquiry; please do not send identity documents as a routine first step. We may request limited additional information when needed to verify that a request concerns you and to avoid disclosing information to the wrong person.

You can ask what enquiry information we hold, request a copy, correct it or request its deletion. Depending on the law that applies, you may also have rights to restrict processing, object to processing based on legitimate interests, receive portable information, or withdraw consent where consent is the basis. We will consider the applicable rights and respond within the required time limit. If a request cannot be fully met, we will explain why and the available next steps.

A database record, an uploaded file, a mailbox copy and a backup may need separate action. Our response will explain what has been handled, any remaining restriction or recovery-copy period, and any provider follow-up. These requests are handled by our enquiry contact; they are not an automatic, immediate deletion across every provider system.

Send privacy complaints to darden@huanyulift.com or the registered address above. Please explain the concern and give us a way to reply. You can also complain to the competent data protection or other supervisory authority where applicable. For people whose information is covered by EU data protection law, this may include the authority in their place of residence or work; for UK data protection matters, information is available from the Information Commissioner's Office. Contacting us does not remove any right to approach an authority.

For an accepted enquiry, we record the notice version, acknowledgement time, source page, language and enquiry context. The record also has separate fields for optional analytics and marketing choices; those optional uses are disabled for this website version and new submissions record them as off. The required checkbox concerns the handling described in this notice and does not enrol you in other uses.

We retain the version associated with an existing enquiry when recovering an interrupted submission. If our handling changes, we will update the notice and its version and explain material new purposes before applying them where required. The version and effective date appear at the top of this notice.